Beyond Morale is pleased to announce that Jim Rembach has recently been certified as an EQi-2.0® Practitioner by Multi-Health Systems (MHS) and will be using the EQ-i 2.0® and EQ-360®as part of the company’s methodologies to consult with clients on ways to exploit employee engagement as an accelerant to improve the customer experience.
The EQ-i 2.0® (developed by Reuven BarOn, Ph.D) has been used by over one million individuals worldwide making the EQ-i 2.0® the first scientifically developed and validated measure of emotional intelligence.
What is Emotional Intelligence?
A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
The EQ-i 2.0 measures emotional intelligence (EI) and how it can impact people and the workplace. Common applications of the emotional intelligence model include:
- Leadership Development
- Selection
- Organizational Development
- Executive Coaching
- Team Building
Jim is also a Customer Experience Panel Expert with the Customer Experience Professionals Association (CXPA) and will be combining his customer experience thought leadership skills and experiences with his EQi -2.0® Certification for thrilling applications that will uplift the humanization of businesses and accelerate the transformation to become customer-centric cultures.
At BEYOND MORALE - Our Mission is to help organizations create great customer experiences by increasing employee engagement
Beyond Morale has proven and endorsed methods for leadership and organizational development that are based on driving greater customer experiences. Beyond Morale is known for its expertise in helping create an infrastructure that drives the customer experience, as it is the differentiation in employee engagement solutions.
For a complimentary consultation, register at www.beyondmorale.com or call 336-288-8226.
For information about Multi-Health Systems (MHS), go to www.mhs.com/ei.
For information on the Customer Experience Professionals Association, go to: www.cxpa.org.